Privacy Policy

Shiv Parashara ("Shiv Parashara", "we", "us", "our") is an astrology platform founded and operated by Sourabh Mourya, based in Gurugram, Haryana, India. This Privacy Policy explains what personal data we collect, why we collect it, how we store and protect it, and the rights and choices you have. By creating an account or using Shiv Parashara, you consent to the practices described in this Policy.

This Policy is drafted with reference to the Digital Personal Data Protection Act, 2023 (DPDP Act) and the Information Technology Act, 2000, as applicable in India.

1. Who we are

Shiv Parashara provides Vedic astrology services, including birth chart (kundali) computation, Prashna analysis, saved chart management, AI-assisted astrological chat, and related consultation features.

Data Fiduciary: Sourabh Mourya, Founder — Shiv Parashara
Contact / Grievance: mysticastravedic@gmail.com

2. Data we collect

We collect only the data needed to provide our services:

• Account information — your name, email address, and login credentials (passwords are never stored in readable form; authentication is handled through secure, industry-standard providers).
• Birth details — date of birth, time of birth, place of birth (city, latitude, longitude, timezone), and any label or name you assign to a chart. If you create charts for others (e.g. family members or clients), you confirm you have their permission to do so.
• Computed chart data — the kundali, planetary positions, dasha periods, divisional charts, and related astrological output generated from your birth details. This is stored on our servers so your saved charts remain available across sessions and devices.
• Usage and device data — basic technical information such as device type, browser, IP address, and interaction logs, used for security, debugging, and service improvement.
• Diagnostics and analytics — we use Firebase Analytics and Crashlytics (Google) to understand which features are used and to capture crash and error reports (device model, OS version, app version, and the technical error itself — never the content you typed or your birth details). This helps us fix bugs and prioritise improvements. If you are signed in, this data is associated with your account so we can investigate issues affecting you specifically; otherwise it is tied only to an anonymous device/session identifier.
• Communications — messages you send to us, and inputs you provide to AI-assisted features.
• Push notification / device token — if you enable notifications in our mobile app, we store a device token (issued by Firebase Cloud Messaging) so we can deliver Panchang and Dasha alerts to that device. This token is shared only with Google (as the notification-delivery provider) and is deleted if you disable notifications or delete your account. You can disable this at any time from the app's notification settings or your device's OS notification settings.

We do not knowingly collect government identifiers, financial account details, or health records. Payment information, where applicable, is processed by third-party payment providers and is not stored by us.

3. Why we need this data

Birth details are the core input of every astrological service we offer — a kundali cannot be computed without an accurate date, time, and place of birth. Specifically, we use your data to:

1. Compute and display your birth chart, Prashna charts, dashas, and related analysis;
2. Save your charts to your account so you can access them later without re-entering details;
3. Provide AI-assisted chat and interpretation features;
4. Maintain your account, authenticate logins, and secure the platform;
5. Respond to your support requests and, with your consent, send service updates;
6. Improve accuracy, performance, and features of the platform;
7. Comply with applicable law and enforce our Terms of Service.

We do not use your birth details for advertising, and we do not sell your personal data to anyone.

4. Legal basis and consent

We process your personal data on the basis of your consent, given when you create an account and submit birth details, and where necessary for the performance of the services you request. You may withdraw consent at any time (see Section 9); withdrawal will not affect processing already carried out, and may mean we can no longer provide some or all services to you.

5. Where and how your data is stored

Your data is stored on secure cloud infrastructure (including services provided by Google, such as Firebase) with servers protected by industry-standard safeguards, including encryption in transit (HTTPS/TLS), access controls, and authentication rules that restrict data access to your own account.

Administrative access to stored data is limited to the founder and specifically authorised personnel, strictly on a need-to-know basis for support, security, and service operation. We maintain internal access controls and review them periodically.

No system is perfectly secure; while we take reasonable and appropriate measures consistent with the DPDP Act, we cannot guarantee absolute security. In the event of a personal data breach affecting you, we will notify you and the Data Protection Board of India as required by law.

6. AI features

Some features of Shiv Parashara use third-party AI models to generate astrological interpretations and chat responses. When you use these features, relevant inputs (which may include your birth details and chart data) are transmitted to the AI service provider solely to generate the response. We do not permit these providers to use your data to train their models where such controls are available, and we share only what is necessary for the feature to function.

7. Sharing of data

We share personal data only with:

1. Service providers / processors — cloud hosting, authentication, analytics, AI, and payment providers who process data on our behalf under appropriate safeguards;
2. Legal authorities — where required by applicable law, court order, or governmental request;
3. Business transfers — if Shiv Parashara is merged, acquired, or restructured, your data may be transferred as part of that transaction, subject to this Policy.

We never sell, rent, or trade your personal data. Astrologers or consultants engaged through the platform can access only the charts you explicitly share with them.

8. Data retention

We retain your account and chart data for as long as your account remains active. If you delete a chart, it is removed from your active data. If you delete your account or withdraw consent, we will erase your personal data within a reasonable period, except where retention is required by law (e.g. tax, accounting, or dispute records) or for legitimate security purposes, after which it is deleted or anonymised.

9. Your rights

Under the DPDP Act, you have the right to:

1. Access — request a summary of the personal data we hold about you and how it is processed;
2. Correction and updating — correct inaccurate or incomplete data (including birth details);
3. Erasure — request deletion of your personal data, subject to legal retention requirements;
4. Withdraw consent — at any time, with effect for future processing;
5. Grievance redressal — raise a complaint with us, and if unresolved, approach the Data Protection Board of India;
6. Nomination — nominate another individual to exercise your rights in the event of death or incapacity.

To exercise any right, write to us at mysticastravedic@gmail.com. We will respond within the timelines prescribed under applicable law.

10. Cookies and similar technologies

We use essential cookies and local storage for login sessions and core functionality, and Firebase Analytics (Google) to understand usage — which screens and features are used, in aggregate — and Firebase Crashlytics to capture crash and error reports, as described in Section 2. You can control cookies through your browser settings; disabling essential cookies may prevent the platform from functioning correctly. Analytics and crash data are not used for advertising and are not sold or shared with anyone outside the service providers who process them on our behalf.

11. Children

Shiv Parashara is intended for users aged 18 and above. We do not knowingly collect personal data directly from children. Charts created for minors (e.g. a child's kundali created by a parent) must be created by a parent or lawful guardian, who provides consent on the minor's behalf as required under the DPDP Act.

12. Acceptable use and account suspension

To protect all users' data and the integrity of the platform, the following are strictly prohibited: attempting to access another user's account or charts without authorisation; scraping, harvesting, or bulk-extracting data; reselling or redistributing chart data or platform output without permission; probing, bypassing, or interfering with security or access controls; and any use of the platform in violation of applicable law.

Violation of these terms may result in immediate suspension or permanent termination of your account, removal of associated data access, and, where warranted, reporting to appropriate legal authorities. We reserve the right to investigate suspected misuse and to preserve relevant records for that purpose.

We use Firebase App Check, a Google service, as a technical safeguard that verifies requests to our systems come from our genuine app or website rather than a bot, scraper, or modified/cloned copy of the app. This check does not collect additional personal data about you — it attests to the authenticity of the app or browser making the request, not who you are.

13. International users

Shiv Parashara is operated from India and your data is processed in accordance with Indian law. If you access the platform from outside India, you consent to your data being transferred to and processed in India and in the jurisdictions of our service providers.

14. Changes to this Policy

We may update this Policy from time to time. Material changes will be notified through the platform or by email, and the "Last updated" date above will be revised. Continued use of Shiv Parashara after changes take effect constitutes acceptance of the updated Policy.

15. Disclaimer — Astrological Readings & Predictions

All content on Shiv Parashara — including birth chart analyses, dasha predictions, planetary interpretations, AI-generated insights, and any guidance provided during consultations — is intended solely for informational and educational purposes. Astrology is a traditional knowledge system and does not constitute professional advice of any kind, including but not limited to medical, legal, financial, psychological, or relationship advice.

Shiv Parashara, its founders, consultants, and team members accept no liability whatsoever for any decision, action, loss, harm, or consequence — direct or indirect — arising from reliance on any chart reading, prediction, or astrological suggestion provided through this platform. You alone are responsible for the choices you make in your life. No astrological reading removes or diminishes that personal responsibility.

User discretion is strongly advised. Please use this platform wisely and in good judgment. If you are facing a serious personal, medical, legal, or financial situation, we encourage you to seek guidance from a qualified professional in the relevant field.

17. Grievance Officer

In accordance with Indian law, grievances may be addressed to:

Sourabh Mourya
Founder, Shiv Parashara
Gurugram, Haryana, India
Email: mysticastravedic@gmail.com

Legal Representative:
Adv. Abhishek Mishra, LLB
UP Bar Council

We aim to acknowledge grievances within 72 hours and resolve them within 30 days.

18. Governing law

This Policy is governed by the laws of India. Subject to applicable law, courts at New Delhi shall have exclusive jurisdiction over disputes arising from this Policy.